Commercial mediation is a confidential and cost-effective method of resolving business disputes without the need for court proceedings. It involves an impartial mediator who helps the parties involved in the dispute negotiate a mutually acceptable agreement. Unlike litigation, where a judge decides, in mediation, the Parties are in total control of the outcome, thus enabling sustainable agreements.
Commercial mediation is a structured yet flexible process designed to help businesses resolve disputes efficiently, and confidentially, without going to court. From contract issues to partnership breakdowns, the process provides a neutral space where parties can work toward a mutually acceptable solution, facilitated by an experienced and neutral mediator.
The process begins when both parties, having acknowledged that a conflict exists, agree to use mediation to resolve it. A qualified and impartial commercial mediator is appointed.
As a first step, the mediator may hold private, confidential meetings, either in person or remotely either by phone or on line, with each party. The Parties may also submit position statements or documentation to the mediator in advance.
The joint session is the heart of the mediation process. Held either in person or online, it allows each party to outline the key issues and the impact of the dispute. The mediator guides the conversation, manages any tension, and helps parties focus on practical outcomes rather than blame.
If required to positively progress the mediation, the Mediator may facilitate private
If agreement is reached, the outcome is recorded in a written settlement agreement, which can be made legally binding if desired. Many commercial mediations conclude in a single day, significantly reducing the cost, time, and disruption of a prolonged legal dispute.
The Mediator will document the Mediation Agreement for the Parties to sign. They and advise the Parties to seek legal advice before doing so, especially if the document is to become a legally binding document.
The key benefits that make Commercial Mediation particularly valuable in commercial settings are:
For more information on the benefits of Commercial Mediation, see our article HERE.
Here are some of the more popular questions we get asked about commercial mediation:
Yes, under Section 11 of the 2017 Mediation Act, a signed Mediation Agreement, unless specifically deemed otherwise, is legally binding and can, if required, be enforced by the Courts.
Litigation is an adversarial process where the Court decides the outcome of the dispute based on evidence presented by the Parties involved. Litigation is a formal, public process that can take a significant amount of time to conclude.
Mediation, on the other hand, is a voluntary process where the Parties involved in the dispute are in control of the outcome. It is a confidential process that can be concluded in a short space of time and as such is a cost effective route to dispute resolution.
Once there is an agreement to mediate, one or other party may refer a mediator, who both parties subsequently must agree on.
Workplace mediation is a confidential, structured process designed to resolve disputes between colleagues, managers, or teams in a constructive, confidential and respectful way.
Landlord–Tenant mediation provides a structured, neutral space for landlords and tenants to address and resolve disputes without resorting to eviction or legal action.